Mateya Safari Lodge

Important Information

- Rates Include:
* Luxury accommodation in air-conditioned thatched suites, all meals, coffees & speciality teas, local beverages, spirits & house wines, game drives and bush walks, laundry service & internet, reserve entrance & landing fees and transfers to/from Madikwe Airstrip.
- Rates Exclude:
* Vintage & imported wines, premium label beverages, spa treatments & curio purchases, telephone calls, private game drive vehicle, transfers to/from the Reserve, Conservation Levy per person per night: (subject to change without prior notice)
International Adult ZAR 450.00
International Child (under 12yrs) ZAR 225.00
SADC Adult ZAR 225.00
SADC Child (under 12yrs) ZAR 115.00
* All reservations or amendments should be made in writing via e-mail.
* If the booking is made 30 days or less before the arrival date, full payment is required within 48 hours of the booking being made.
* Should the deposit/pre-payment not be received within the timeframe specified, we reserve the right to release the reservation.
Peak Season Payment and Cancellation Policy:
* All Bookings between 15 December and 10 January can only be secured once a non-refundable deposit of 25% has been paid.
* The non-refundable deposit of 25% is required within 48 hours of making the booking.
* Please note that during peak season (15 December to 10 January) we operate a dynamic minimum night stay policy whereby we will seek to accommodate any length of stay provided that the booking does not create an unsellable night.
* Check-in time is 13h00 / Check-out time is 11h00.
* Early check-in or late check-out is subject to availability and can only be confirmed on-site on the day.
* The minimum age for children accepted at Mateya Safari Lodge is 9 years of age, for sole-use reservations children of all ages are welcome.
* No children under 5 are permitted on a regular game drive.
* Kindly note, that Madikwe Game Reserve Gates open at 06h00 and close at 18h00. NB – No late arrivals will be allowed into/out of the reserve as there is a strict policy that the gates will be impassable after 18h00 unless it’s a medical emergency.
* Contact us if you require assistance with transfers to and from Madikwe.
* Please advise us of your estimated arrival time and any food allergies/dietary requirements or restrictions.
* Persons 16 years and over are permitted on bush walks in Madikwe.
* Guests over 60 years old need to have a medical certificate from their doctor confirming that they are medically fit to partake in the walk.